Making Healthcare Accessible & Understandable
The power of a 24/7 digital concierge that removes friction for employees and plan sponsors
Healthcare is Complicated
Patients have questions that impact access, decrease outcomes and cost employers time and money:
- Is this visit covered by insurance?
- What is the cost of the visit?
- Where can I find an in-network doctor?
- Have I met my deductible?
- What is the price of this Rx?
- What is the EAP phone number?
A Healthcare Concierge for Everyone
At your service
At Index Health, we are committed to democratizing access to benefit information and delivering the highest quality experience. To deliver on our mission we built an AI-powered concierge to support the patient journey by converting plan information into action.
Our team of technology, insurance, operations, healthcare providers and support staff have constructed an easy to deploy, highly customized platform, that allows employees to access any detail about HR or Benefits from their phone, desktop or via SMS.
Imagine being able to deploy a solution, in as little as a week, with no downloads or integrations, a solution that will give your employees unprecedented access to their critical healthcare benefit information.
Our Concierge has a Ph.D in your Benefits
24/7 Phone Access
Find a Doctor or Therapist
24/7 Phone Access
Employees can call our concierge 24/7 who can retrieve any piece of information ('have I met my deductible?) and help provide access to care ('I need an Orthopedic Surgeon).
SMS & Web
Find a Doctor or Therapist
24/7 Phone Access
For those plan members that would prefer to engage the Concierge digitally we provide a phone number (they can text) and a web-chat that is an expert on their benefits.
Find a Doctor or Therapist
Find a Doctor or Therapist
Find a Doctor or Therapist
With the most simple UI available the member can find an in-network provider (via phone, SMS or web in 45 seconds or less) or access other employer supported solutions (i.e. smoking cessation program)
Schedule an Appointment
Plan/Deductible Questions
Find a Doctor or Therapist
Our Concierge has the ability to call healthcare providers and schedule appointments on member's behalf
Plan/Deductible Questions
Plan/Deductible Questions
Plan/Deductible Questions
With a simple text of phone call our Concierge can determine the member's deductible and plan options ('is physical therapy covered?')
Rx Cost & Options
Plan/Deductible Questions
Plan/Deductible Questions
Our nutrition and fitness experts at Index Health provide personalized plans to help you achieve your health goals and live a healthier life.